Tuesday
Jun152021
"The Value of Experience"
Harvard Business Review Analytic Services, June 2021
Customer needs top the innovation agenda.
Below you'll find samples of Randy's work, including written material, radio and video appearances. Additional works, organized by date, topic and publication, are available using the navigation links at right.
"The Value of Experience"
Harvard Business Review Analytic Services, June 2021
Customer needs top the innovation agenda.
"Purpose: The Critical Importance of Tying It to the Customer"
Harvard Business Review Analytic Services, October 2020
Many companies claim a purpose beyond profit, but may not be getting all they could from their commitment.
"The Great Data Exchange"
Harvard Business Revie Analytic Services, July 2020
What busineses and consumers value in the digital economy