Below you'll find samples of Randy's work, including written material, radio and video appearances. Additional works, organized by date, topic and publication, are available using the navigation links at right.
"The Age of Peronalization: Crafting a Finer Edge"
Harvard Business Review Analytic Services, October 2018
As the digital age offers up new ways to fight for customer mindshare and dollars, consumer-facing organizations are responding with new efforts to personalize the customer experience—and reaping big rewards in the process.
"The Event Marketing Evolution: An Era of Data, Technology and Revenue Impact"
Harvard Business Review Analytic Services, September 2018
New technology shows companies exactly how their events are translating into real revenue and profit growth—all while making event management easier and delivering a better customer experience.
"Transformational Journeys: Modern Business Planning"
Harvard Business Review Analytic Services - late 2014
How cloud-based financial plannig and analysis systems are helping companies work faster and smarter.