"How to Pump Customers for Regular Feedback"
MSN Business on Main/Fox Business - August 2011
Portfolio
Below you'll find samples of Randy's work, including written material, radio and video appearances. Additional works, organized by date, topic and publication, are available using the navigation links at right.
"From Grungy Garage to Functional Office Space"
MSN Business on Main/Fox Business - June 2011
Is that attic, garage or basement the only office you can afford? Here's how to make your low-cost found space a productive workspace.
"Loyalty Programs that Work"
MSN Business on Main/Fox Business - June 2011
Is that stamp card really bringing customers back? We share the secrets of business owners who've developed loyalty programs that make a difference.
"ETFs Make Alternative Investments Accessible"
The Wall Street Journal - May 2011*
* Part of a special advertising section on alternative investments
"Fit to be Tied"
CFO - May 2011
Corporate America and Uncle Sam may finally see eye to eye on tax reform.
"Time to Revisit Bonus Plans"
MSN Business on Main/Fox Business - April 2011
As the economy picks up, it's time to think about incentive and retention programs to keep your clients and employees satisfied.
"Arguments Have Loopholes, Too"
CFO.com - April 2011
The hue and cry over GE's nonexistent tax bill obscures important realities about corporate taxation.
"Businesses Face Tighter Competition for Government Contracts"
MSN Business on Main/Fox Business - April 2011
Small businesses brace for a dearth of government contracts, thanks to lingering effects of the recesson and political changes.
"The Right Way to Reprimand"
MSN Business on Main/Fox Business - February 2011
All employees make mistakes, but it's never fund to reprimand someone. Find out how to do it without ruining your relationships.
"Making Sense of Retirement Income"
The Wall Street Journal - February 2011*
* Part of a special advertising section
"Groupon Q&A: Taming an Internet Tiger"
Inside Edge - February 2011
Q&A with Groupon CFO Jason Child.